General Questions

Who are Cigno and what do they do?

For years, Cigno has been a household name in emergency cash solutions.

Now we use our industry experience to connect you with a partner who may have a financial solution to suit you.

To get started, fill our Cigno’s information form.

To learn more check out How It Works and About Us

Is Cigno a Lender?

No, but with your permission we will share your information with our partners and try to connect you with a partner who has a suitable financial solution.

What time is the Cigno office open?

Cigno is available online 24/7!

How can I contact Cigno?

You can find all the information you need on our Contact page.

What is Credit Sense?

Credit Sense is a third-party provider that supply us with your bank statement via your internet banking.

How do I know my Internet Banking will remain secure?

We do not keep your internet banking credentials. Your credentials are encrypted when you enter them, passed to your bank to gain access to your transaction history and then permanently deleted. If you need to resubmit your bank statement using Credit Sense again, you will need to re-enter your internet banking credentials.

If you would prefer not to use Credit Sense, you have the option to manually send us a copy of your statement.

Is there a cost to me to use Cigno?

No, Cigno will try to connect you with a partner for no charge to you. Cigno may receive a fee from the partner for connecting you to them.

Can I use Cigno on a Weekend?

Anywhere, anytime! We offer a 24/7 online platform!

1st Time Customer

How Do I Use Cigno?

Simply fill out our quick Information Form. Make sure you read our Privacy Policy and Terms and Conditions.